There's no excuse for bad behavior.
It's a sad truth that you need to have manners when around others no matter what the situation - at least in situations which someone can call the cops on you. Don't act up at the airport. Think of the French and how they can be cursing you and your grandmother for 15 minutes, yet they sound like they're singing you a love song. When you must complain, make it sound like a compliment.
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